A Quarter Century of Empowering the Banking Sector with Intelligent Solutions

Raya Information Technology, a portfolio company of Raya Holding for Financial Investments, celebrated the 25th anniversary of its strategic partnership with Diebold Nixdorf, the global leader in banking automation and cash management technologies. This milestone reflects a long-standing journey of fruitful collaboration that has significantly contributed to developing the infrastructure of the Egyptian banking sector and strengthening its digital transformation capabilities.

Over the years, Raya Information Technology has reinforced its position as one of the largest providers of banking solutions in the Egyptian market, with a market share exceeding 60% of ATMs operating nationwide. The company has become a key enabler for banks in modernizing their operational systems, expanding their services, and making them accessible to broader customer segments across Egypt, supporting the objectives of Egypt’s Vision 2030 for advancing financial inclusion and transitioning toward a digital economy.

Through its longstanding partnership with Diebold Nixdorf, Raya Information Technology continues to lead advancements in banking services by delivering an integrated ecosystem of intelligent solutions that reshape the customer experience and enhance operational efficiency within financial institutions. This ecosystem combines cutting-edge technologies in cash automation, interactive self-service, and AI-powered predictive analytics enabling banks to deliver faster, more flexible, and more secure services, achieve optimal cash-cycle management, and ensure service continuity across all customer touchpoints.

The comprehensive digital solutions provided by Raya, in collaboration with Diebold Nixdorf, also support banks in transitioning toward a smarter, fully connected banking model, one that balances operational efficiency with enhanced customer experience, and strengthens the financial sector’s readiness to meet future demands.
Hesham Abd El Rasoul, CEO of Raya Information Technology, said:
“For a quarter of a century, Raya has been one of the leading technology partners for Egyptian banks, playing a vital role in modernizing the financial infrastructure and enabling banks to expand their services and reach customers across the country. Throughout these years, we have established our position as a trusted strategic partner to the banking sector, backed by our deep expertise in integrating advanced technological solutions and delivering operational and support services that ensure continuity and efficiency.”

He added: “The success of this long-standing partnership reflects Raya Information Technology’s approach of combining technological innovation with strategic vision to develop solutions and services that drive banking transformation, enhance customer experience, and improve operational efficiency. Through our partnership with Diebold Nixdorf, we have helped banks transition from traditional models to smarter, more integrated ecosystems built on predictive analytics, automated processes, and seamless digital connectivity, positioning us as one of the key drivers of banking service evolution in the Egyptian and regional markets.”