Recognized as the market leader of consumer electronics in Egypt since 1998, Raya Trade operates in distribution, retail and maintenance of mobile phones and accessories, consumer electronics and home appliances with an extensive network of 8,500 dealers across all distributed brands, 100 retail outlets and 48 customer service points.
Raya Retail continues to expand its 14 Mega Stores network covering different areas in Cairo, Giza, Alexandria and Delta as a one- stop-shop for mobile phones & accessories, consumer electronics and household appliances. Our chain of retail stores enables a unique shopping experience coupled with competitive offers and value-added offerings such as installment services. In addition to Raya stores, we operate Samsung, Huawei & LG stores and Etisalat franchise and mini-franchise. Raya Retail is expanding corporate sales year over year with reputable corporations and governmental authorities. Raya Retail revamped its e-commerce portal “Rayashop.com” catering to customers’ needs and enabling added convenience through flexible payment options, free delivery, online installment services and redemption programs.
We have a widespread distribution network that covers Egypt through fully automated operations and a strong finance and logistics arm. We distribute a wide range of consumer electronics including Nokia mobile phones, Samsung Flat panel TVs & White Goods, York Air conditioners, Desktops, Notebooks, Servers, tablets computer accessories, monitors, printers, printing consumables, scanners software, UPS, and cameras for leading international brands. We have also developed our own brand Sary offering consumer electronics and IT products with international quality standards at affordable prices to the local market.
RAYA After-sales services started as the first multi-brand mobiles customer service center in Egypt. Encompassing a wide portfolio of Mobile brands (Nokia, SAMSUNG, Huawei, Lenovo, Motorola, ZTE & Asus)
Backed up with an ISO 9001:2008, 14001:2004, OHSAS 18001:2007 certified operations; Raya After-sales services efficiently serves beyond 28,000 customers per month through a network of more than 60 Touch Points all over Egypt. A work force of highly skilled and passionate experts whose main objective is to introduce a special customer experience throughout the service centers. Raya After-sales service reflects the highest technical levels of repair in an ultra-modern repair factory with 100% compliance with Brands' standards. In line with Raya group vision of diversifying the portfolio within its operations; Raya After-sales services expanded its portfolio to include Consumer Electronics & IT Products services. Working successfully with the most trusted Brands in the market (SAMSUNG, Xerox, Dell, Canon & Asus), Raya After-sales services expanded further in West Africa. Raya Nigeria has been established in 2007, serving now more than 10,000 customers through a network of 17 Touch Points all over Nigeria, covering the highest market share brands in Nigeria (Nokia, SAMSUNG, Huawei, Lenovo, Motorola, Wiko and Fero)
As a vision for Raya Retail to capitalize on the Corporate Sales channel, Raya Retail is expanding Corporate Sales yearly by adding new corporate accounts with reputable corporations and governmental authorities through offering customized and attractive offers.